Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a crypto casino we cover? This is where to reach us. We read every message, even if we can't always reply individually right away.
How to reach the team
The quickest way to contact Best Crypto Casinos is by email at [email protected]. We try to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the site name, the page you're referring to, and what prompted your message — so we can look into it properly.
What we can help with
- Corrections or updates to bonus terms, licensing details, or supported cryptocurrencies on any casino we list
- Questions about how a specific site handles VPN use, withdrawals, or verification
- General feedback on our ranking approach or the offers we've covered
- Reports of broken links, outdated information, or anything that looks off
What we can't help with
We're an independent review and comparison site, not a casino operator. We can't process deposits or withdrawals, resolve account disputes, verify your identity with a casino, or access your funds. For any of that, you'll need to contact the casino's own support team directly — most operators list live chat or email support on their site.
Likewise, we can't offer legal or tax advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a particular site is available in your state, speak to a qualified professional or check your state's current gambling laws directly.
Concerned about your gambling?
If gambling has stopped feeling fun, or you're worried about your own play or someone else's, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth knowing that offshore crypto casinos don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth checking what a site actually provides before you rely on it. Our Responsible Gambling page has more on the tools available and how to use them.
Before you write in — a few things to know
We're an editorial team based around reviewing and comparing crypto casinos for US players; you can read more about how we work on our About Us page. Our rankings and write-ups are independent, though we may earn a commission if you sign up through a link on this site — that relationship never decides where a casino ranks. Full terms of use for the site are set out in our Terms and Conditions.
All content on this site is intended for adults of legal gambling age in their jurisdiction (18+ or 21+ depending on the state and operator). If you're contacting us about a specific casino, it helps to check that site's own age and eligibility requirements too, since these vary by operator and by state.
Reporting an issue with a listed casino
If you've had a genuine experience with a site we cover — a slow payout, a bonus that didn't work as described, or a support team that didn't respond — let us know. Reader reports like this help us keep our reviews current and flag problems other players should know about. We can't intervene on your behalf with the casino itself, but patterns of complaints do factor into how we reassess a listing over time.